Play Magnus Privacy Policy

Last updated 02.09.2020

 

About Play Magnus

Thank you for using our Play Magnus products and services. The owner of this application is Play Magnus AS, a Norwegian private limited company with organisation number 912 523 802 VAT. Play Magnus AS' business address is Tordenskioldsgate 2, 0160 Oslo, Norway.

 

When using products and services (the "Services") provided by Play Magnus AS, including its affiliates ("Play Magnus", "we", "us" "our"), Play Magnus will collect, use and process your personal data. Play Magnus takes your data privacy seriously and processes your personal data in a secure and confidential way.

 

This privacy policy ("Privacy Policy") explains what personal data we process, how we process it, for what purposes and on what legal grounds. The Privacy Policy also explains what rights you have and can enforce in relation to our processing of your personal data.

 

Play Magnus is the controller for the processing of your personal data when you use our Services, in accordance with this privacy policy. This means that Play Magnus is responsible for determining the purposes of the processing of personal data in the Services and for complying with data protection legislation. If you wish to contact Play Magnus regarding the processing of personal data in the Services, please use the contact information that is included in the bottom of this privacy policy. 

 

If you want more information about the Services, please read the Terms of Use and End User License Agreement by clicking here.

Processing of personal data in the Services Registering and administering your account

In order for us to set up and administer your account in the Services, we have to process your personal data. When you create a user account on our website or in our application(s), you enter your full name, email address and password. We need this information in order to provide the Services to you and differentiate you from other users. You may also be asked to enter your birth year, gender and country code. This information is necessary in order to present you with personalized statistics within our Services.

 

The legal basis for processing data as described in this section is that the processing is necessary in order to perform the contract with you (Terms of Use for Play Magnus or other applicable Service(s) terms), except for the collection of gender, which is processed based on your consent.

Providing access to the Services through a third party ID

As a service to you, Play Magnus allows for accessing the Services by using a third party ID, such as Facebook. In order to facilitate this, we process personal data concerning your third party ID username(s) and password(s). 

 

The legal basis for processing data as described in this section is your consent to utilize a third party ID to log in to the Services.

Providing sharing features 

When you use features such as "share the app", "e-mail this page" and other similar sharing features, we will process personal data concerning you, such as your username and device ID. We do this for the purpose of providing the feature to you, as well as analyzing the functionality of the features. 

 

Further, you may choose to disclose data about yourself in the course of contributing user-generated content to the Services. Please note that the data you disclose in any of these forums, blogs, chats or the like are public.

 

The legal basis for processing data as described in this section is to fulfil your express request and our legitimate interests in improving our Services.

Handling orders and processing payments

When you purchase a membership on our website or buy a product or service within our Services, we have to process your personal data, such as your username, full name, e-mail address, postal address, credit card information and IP address. 

 

The legal basis for processing data as described in this section is that the processing is necessary in order to perform the contract with you (Terms of Use for Play Magnus or other applicable Service(s) terms).

Customer service and feedback

We appreciate your feedback and want to resolve any issues you might have with the Services. In order for us to help you with your feedback and questions, as well as offer you assistance in relation to your use of the Services, we will process your personal data in order to identify you and provide you with customer service. You may contact by email through this address: feedback@playmagnus.com. Depending on the assistance you need, we may ask you to submit additional personal data in order to provide you with the appropriate customer service.

 

The legal basis for processing data as described in this section is to fulfil your express request, to perform the contract with you and our legitimate interest in improving our Services.

Marketing

We want to help you get the most out of our Services. Therefore, we will send you, or otherwise notify you, of various offers and activities via email, e.g. in the form of newsletters, e-marketing letters, unique offers based on your preferences or information about other special offers. For this purpose, we will process your email address as well as previous preferences, purchases or participations in contests and special events.

 

The legal basis for processing personal data for marketing purposes is your consent and our legitimate interest in informing you about the service and ensure that you get the highest possible benefit from the Services. You will be able to administer your consents for this processing when you set up your user account, or later and at any time by clicking on settings in your user account or by contacting us via e-mail by using the e-mail address we have provided at the bottom of this Privacy Policy. Withdrawing your consent will not affect the lawfulness of the processing prior to your withdrawal.

 

We will also collect and use personal data to be able to provide you with relevant information and advertisements, hereunder through advertising and ad serving technology. In relation to this, Play Magnus processes personal data such as demographic and geo-location information, information logged from your hardware or device (to ensure that relevant advertising is presented within the Service), IP address, e-mail address, device ID, MAC address, installed software, application usage data, hardware type, operating system information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage as well as internet and on-line usage information and in-game information. Play Magnus uses third party service providers in order to operate the ad serving technology, cf. section 

 

The legal basis for processing data as described in this section is your consent and our legitimate interests in earning revenue by ad serving through the Services. For more information, please see sections 2.9 "Improving and developing the Services" and 2.10 "Localisation".

Arranging and administering contests and special events 

From time to time, Play Magnus arranges contests and special events, such as the Play Live Challenge - in-app contest and physical, live events, Facebook contests, and in-app competitions sponsored by other companies. When you participate in a contest or special event arranged by us, we will process personal data about you, including, but not limited to, your username, full name and email address. Please note that other types of personal data than the ones listed may be processed in relation to such contests and special events, as necessary information will vary depending on the type of contest or event. 

 

The legal basis for such processing is your consent to participate in the contest or special event. These may include: the Play Live Challenge - in-app contest and physical, live events, Facebook contests, and in-app competitions sponsored by other companies.

Prevent and uncover misuse of the Services

If we detect irregular activity in your account, we will take necessary action. This may include processing of personal data.

 

The legal basis for processing data as described in this section is our legitimate interests in preventing and detecting misuse of the Services.

Improving and developing the Services

When you use our Services, we collect and use personal data related to user activity, for the purpose of analysing how our Services work and improving them correspondingly. For example, we will retain and evaluate information on your recent visits to and use of our Services, as well as how you move around different sections of our Services. Such analysis helps us to understand how visitors and customers use and navigate our website, so that we can make our Services better and more user friendly. Even though some of the data collected for these purposes contain your personal data, most data collected from analysis will generally not contain any personal data.

 

The Services use various techniques to be able to remember your settings and preferences, to personalize the look and feel of the Services and for advertising and analytics. For more information regarding how we use technologies for personalization, advertising and analytics, please see section 2.6  "Marketing" and section 8 "Cookies and similar technologies"

 

The legal basis for the processing described above is our legitimate interests in improving and developing our Services.

Localisation

Some of Play Magnus Services enable you to share your location data. If you allow the sharing of location data, Play Magnus will collect and use your location data to provide you with location related Services and advertisements. For example, some add-ons or offers may be available at dedicated locations.

 

Your fine, GPS-based geo-location will only be accessed with your prior consent. The location data is used and stored only for the duration that is required for the provision of the location related Services.

 

Depending on the Service, Play Magnus uses the following location data:

 

• IP-based location based on the IP address presented by the end-user

• Fine geo-location data based on coordinates obtained from a mobile device’s GPS radio

• Coarse, network-based geo-location data based on proximity of network towers or the location of WiFi networks

Access to personal data 

Certain Services that Play Magnus offers, such as multiplayer gaming, social networking and gaming console services, use third party services to provide authentication for the Services with a gaming console ID, social networking ID, or gaming network account. In connection with such use, certain personal data regarding the user and/or membership data will be transferred automatically to and from Play Magnus. The purpose of this disclosure is to provide you with the Services you have requested.

 

In addition, Play Magnus may use third parties, including its affiliates, to collect and process personal data on Play Magnus’ behalf, in order to provide you with the Services as well as improve and develop the Play Magnus website, applications and related equipment. Such subcontractors of IT-services includes Stripe, Microsoft and Google, cf. section 3.1.2. These subcontractors may have access to personal data if the personal data is stored with the subcontractor or in other ways are available to the subcontractor in accordance with their contract with us. Play Magnus has entered into data processing agreements with these subcontractors, which act in accordance with the terms of the data processing agreement and under our instruction. The subcontractor can only use the personal data for the purposes decided by Play Magnus and as described in this privacy policy. 

 

If you want to learn more about how third party service providers handle personal data, we encourage you to visit the web page of the relevant third party service provider and locate the respective privacy policy.  

 

Information about you in relation to your use of the Services will be processed in a secure and confidential manner, and will only be accessed by personnel or third parties if it is necessary in order to provide the Services to you.

 

Play Magnus does not disclose personal data in other circumstances or ways than what has been described in this Privacy Policy, unless you explicitly request or consent to such disclosure.

List of third party service providers

Play Magnus uses several third party providers who process personal data on Play Magnus' behalf for the purpose of providing the Services to you. Use of third party providers includes inter alia:

 

Name of third party service provider

Product or service provided

SendGrid

E-mail server

New Relic

Server monitoring

Cloudinary

Picture/image hosting app on server

Google

Tracking, Firebase, Google Analytics and Play (analytics), Google Storage (content)

Microsoft 

Azure (cloud services)

Chartboost

Ad serving

Appsflyer

Analytics 

Firebase

Analytics 

Facebook

Login, sharing, analytics, advertising

Fyber

Ad related analytics

Branch

Analytics 

Apple

iTunes Connect (analytics)

Quaderno

Tax and invoicing software (subprocessor of Stripe)

Stripe

Payment gateway

PayPal

Payment gateway

 

 

Transfer of personal data to third countries

In order to deliver the Services to you, Play Magnus may transfer your personal data to countries outside the EU/EEA ("third country") through use of the above listed third party service providers, if such service providers are located in a third country or uses subprocessors located in third countries. Play Magnus will not transfer personal data to third countries outside the EU/EEA that do not offer adequate protection, unless appropriate safeguards are in place, such as entering into EU standard contractual clauses. 

 

Play Magnus can transmit aggregate data to both domestic and international third parties for the purpose of i) improving or developing the Services and ii) ensure that the Services function satisfactorily.

Security of processing

We handle your personal data in a secure way and have established procedures that satisfy the requirements as set out in data protection legislation. The security measures are of both technical, contractual and organisational nature. We conduct regular assessments of the security in all central systems that are used for the handling of personal data. We have also entered into agreements with our subcontractors who handle personal data on our behalf, that requires them to ensure appropriate information security regarding the services they provide to us. 

 

We limit the access to personal data that is processed in the Services to personnel who have a need for access in order to carry out their tasks. We have mechanisms for access control so that personal data is only available for personnel with a justifiable need.

Deletion

We delete personal data when there is no longer a need to retain these for the purposes for which they were collected, see section 2. 

 

If you delete your user account, we will delete all the personal data we have about you in relation to your account within 90 days upon your confirmation of deletion. We keep your personal data for 90 days in case you accidentally deleted your account or regret your decision of ending your use of the Services. Should you once again wish to use the Services after these 90 days, you will have to set up an account from scratch. 

 

Please note that certain types of data may be retained for a longer period if such retention is necessary to resolve disputes, enforce Play Magnus' user agreements or to comply with technical and legal requirements and constraints related to the security, integrity and operation of the Services.

Your rights

You have a number of rights in connection with Play Magnus' processing of your personal data. If you have any questions or want to enforce your rights, we encourage you to contact us by using the contact information included in the bottom of this privacy policy.

 

Below, you can see what rights you have at all times: 

 

  • Right to access: You have access to the data that is registered in the Services, and can gain access to this data through your user account. If data is incorrect or outdated you can edit them yourself through your user account. You can also request access to what personal data we have registered about you by contacting us, to the extent that this right is not restricted by applicable law. We reserve the right to require the person requesting access to verify their identity, to ensure that the personal data is disclosed to the right person.

 

  • Right to rectification or deletion: You have access to the data that is registered in the Services, and can gain access to this data through your user account. If data is incorrect or outdated you can edit them yourself through your user account. Please note that you cannot make use of the Services if you delete certain data categories. If you cannot delete or update certain data, you can request that we correct or delete them. We will, so far as possible, respond to a request to delete personal data, but we cannot do this if there are compelling reasons not to delete, for example, that we must store the information for documentation purposes. 

 

  • Right to withdraw consent: If you have consented to us processing your personal data in order to receive newsletters or other forms of marketing, you may withdraw this consent at any time. When sending out newsletters, we have arranged it so that you may easily opt out of these types of communications, by including a link to an unsubscription-form in each communication.

 

  • Right to object or restrict a processing activity: Subject to certain conditions, you may have the right to object to, or request that we restrict our processing of your personal data. This may be the case where we process your personal data based on our legitimate interests, for example in relation to advertisement and personalization technologies. 

 

  • Right to lodge a complaint with a supervisory authority: If you disagree with the way Play Magnus processes your personal data, you can lodge a complaint with the relevant supervisory authority (in Norway: Datatilsynet). We hope that you choose to contact us first, by using the provided e-mail address at the bottom of this Privacy Policy.

Special note regarding children's privacy

Play Magnus does not knowingly collect personal information from children under the age of 13. Should Play Magnus become aware that we have inadvertently gathered personal data from children under the age of 13, Play Magnus will take reasonable measures to promptly delete such personal data from Play Magnus’ records.

 

Please note that Play Magnus’ have arrangements with third party service providers who may have access to data collected and processed through Play Magnus' Services. Such third party service providers are subject to their own policies, hereunder related to tracking technologies for analytics and ad-serving purposes. Play Magnus therefore encourages parents to review the list of operators below and to become familiar with those parties' policies and practices.

 

If you have additional questions about Play Magnus’ Privacy practices related to children under the age of 13, please contact us by using the e-mail address provided at the bottom of this Privacy Policy. 

Cookies and similar technologies

Our Services uses cookies and similar technologies, such as web beacons or pixel tags. A cookie is a small file that is stored in your web browser or device, which causes a webpage to recognize the web browser or device each time. Web beacons or pixel tags have similar functions to that of cookies. They are electronic images, often not visible to an end-user, which allow Play Magnus to count users who have visited certain pages or viewed certain advertisements. Both the web page and its collaborators may use cookies and similar technologies.

 

Cookies contain, among other things, information regarding navigation, time of visit, web browser version etc., and will be collected for marketing purposes and in order to give you a better user experience.

 

Play Magnus uses the following cookies and similar technologies:

 

  • Hardware-based device identifiers / unique identifiers.

  • Operating System-based identifiers.

  • Google Analytics, user behaviour data based on unique id is collected.

  • Facebook, user behaviour data based on unique id is collected.

  • Pixel tags, user behaviour data attributed to ads, based on unique id is collected.

  • Local shared objects are sent to our database, behaviour and encrypted login data.

  • Clear GIFs

  • Web beacons

 

Please note that also e-mails and other electronic communications Play Magnus sends to you may contain pixel tags that enable Play Magnus to track your usage of the communication, including whether the communication was opened and/or what links were clicked on, if any. This information enables Play Magnus to recognize how many users have accessed particular pages and the path they took, and will not contain any personal identifiable information.

 

 

If you do not want cookies or other similar technologies to be stored, you can change the settings in your web browser or device. You can also delete existing cookies and similar technologies. If you choose to delete or not accept cookies, you may experience reduced functionality in the Services.

 

Each web browser or device has directions on how you handle cookies and related technology through data privacy- and security settings:

 

Changes to this policy

Play Magnus may make changes to this privacy policy. You will always find the latest version at https://company.playmagnus.com/privacy. We will notify all users by practicable and available means in case of material changes.

Contact information 

If you have questions or comments regarding this privacy policy or how Play Magnus processes personal data in the Services, please contact our Data Protection Officer by email: dpo@playmagnus.com.